Accessibility at Movers to
Movers to is committed to providing an accessible and inclusive digital experience for all people, including customers with disabilities. This Accessibility Statement explains the steps we take to support access needs, the standards we aim to meet, and how you can contact us with questions, feedback, or requests for additional assistance when using Movers to services in your area.
Our Accessibility Commitment
We are continually working to improve the accessibility and usability of our website and online tools so that as many people as possible can use Movers to comfortably. Our goal is to make it easier to research and book moving services, compare options, and manage your move online, regardless of your technology, environment, or individual abilities.
The Movers to team considers accessibility as part of our ongoing design, development, and content processes. We aim to identify and remove barriers that might prevent people with disabilities from accessing the information and services they need.
Standards and Guidelines
Our accessibility work is guided by the Web Content Accessibility Guidelines WCAG 2.1 at level AA. These internationally recognised guidelines explain how to make digital content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological differences. They are also designed to improve the user experience for all visitors.
We strive to ensure that key user journeys on the Movers to website follow the four core principles of WCAG: content should be perceivable, operable, understandable, and robust. As our website grows and changes, we continue to review and refine our content and functionality against these standards.
Screen-Reader Support
The Movers to website is designed to be compatible with current screen-reader technologies used on common operating systems and browsers. We aim to provide descriptive page titles, headings, labels, and alternative text for images where they communicate important information about our moving services or processes.
We also work to ensure that form fields, buttons, and navigation items have clear names and roles, so that people who rely on assistive technologies can understand and use them to research and book movers with confidence.
Keyboard Navigation
Our website is built to support navigation using only a keyboard. People who cannot use a mouse should be able to move through the main menus, forms, and content areas using standard keyboard commands such as Tab, Shift plus Tab, Enter, and the arrow keys.
We aim to maintain a clear and visible focus indicator to show which element is currently selected, helping keyboard users keep track of their position on the page while they explore Movers to services and complete bookings or requests.
Ongoing Improvements
Accessibility is an ongoing process. As we introduce new features and improve existing pages, we review them for potential accessibility barriers and work to resolve issues. We periodically evaluate our website using a combination of automated tools and manual testing to help identify areas where we can better support users with disabilities.
We recognise that some areas of the site may not yet fully meet WCAG 2.1 AA guidelines. Where we identify gaps, we prioritise improvements based on user impact, starting with tasks that are most important for finding, comparing, and booking moving services.
Contact for Accessibility Requests
We welcome feedback about the accessibility of Movers to. If you experience any difficulty using our website, encounter content that is hard to access, or need information about our moving services in a different format, you can contact us using the contact form available on our website.
Please describe the issue you encountered, the page or feature you were using, the type of device and browser you were on, and any assistive technologies you rely on. This information helps us understand the problem more clearly and work on a suitable solution.
We review all accessibility requests and strive to respond within a reasonable time. Where possible, we will provide accessible alternatives or individual support while we work on longer-term fixes. Your feedback is an important part of making Movers to more accessible and usable for everyone.
